Set up your Tickit account

Every Tickit account comes with a Tickit store that lives online at a unique subdomain (e.g. yourstore.tickit.ca). This is where all of your events get listed and attendees go to buy tickets. You would have set this up while creating your account. To preview your storefront visit the link on your dashboard's main page at manage.tickit.ca or click the profile icon at the top right and select "view storefront".

The information displayed in your store can be edited in Settings which is also available by clicking the same profile icon.

Here is an overview of some of the items that you can manage in Settings.

Store Name

Typically the store name is the same as the presenter or organization's name. This name is displayed on your store's event pages.

Customer Service Contacts

It's essential that ticket buyers have a way to reach you for help with event and ticket-related questions. This email address is listed on your store's help page along with the answers to a few frequently asked questions. You can optionally add a phone number for people to call for help.

Website & Social Links

Enter your web address and social media links so ticket buyers can easily access those resources during the ticket-buying process.

Sales Updates

Tickit can send you notifications by text or email when your tickets are nearly sold out or when each order is placed.

To enter more than one email or phone number just separate them with commas.

To receive notification for each order, you will need to enable 'sales notifications' in the event's advanced settings (Event > Edit event details > Advanced settings).