Create Discounts with Promo Codes

Promo Codes allow discounts to be applied to an order. 

Ticket buyers with a Promo Code can enter it at check-out to receive a discount. These discounts can also be applied when creating orders in the dashboard.

Promo Codes are usually a random set of characters created by the system. You can also enter your own custom word or phrase to reflect a campaign or person’s name (e.g. SUMMERSALE or DISCOUNT4JANE).

When creating a new Promo Code you’ll be asked to set various rules to define how it works and gets used:

Discount Type

Should the discount be applied to an entire order or just one or two particular tickets?  

Should the Promo Code be re-usable over multiple orders? Select “cash equivalent” to give someone a Promo Code that can be used similarly to a gift certificate.

Value

Set the dollar value or percentage discount to be applied.

Quantity

To create exclusive offers you can restrict the number of times a Promo Code can be used across multiple orders. To restrict discounts to specific ticket buyers Redemption Links might be a better option.

Tickets

Which tickets should the promo code apply to? Select one ticket for a specific discount or many tickets for a broader campaign.

Availability 

When will the promo code be usable? Enter a start and and end date to restrict its active time frame. 

Delivery

Once you’ve created a Promo Code for someone you can enter their email address along with a brief message to send it directly to their inbox. Once saved you'll need to click the “send email” link connected to that Promo Code.